Frequently Asked Questions
How often is device status synchronized?
Device status is synchronized by scheduled background jobs and on-demand sync actions.
Can I use both Tuya and ThingsBoard in one tenant?
Yes. Devices are isolated by provider and synchronized using provider-specific handlers.
What happens when a device goes offline?
Offline detection checks stale last-seen timestamps and marks the device state accordingly.
Address
Demo HQ, Riyadh, Saudi Arabia